Privacy Policy

TenancyPro Cleaning Ltd

1. Who We Are

TenancyPro Cleaning Ltd is a UK registered limited company providing domestic and commercial cleaning services, including end-of-tenancy and student accommodation cleaning.

Registered Office:

72 Balmoral Road

Liverpool

L6 8NF

United Kingdom

Email: info@tenancyprocleaning.co.uk

Telephone: 07882 352119

We are registered with the Information Commissioner’s Office (ICO).

2. What Personal Data We Collect

We may collect:

Full name
Email address
Telephone number
Property address
Billing information
Communication history
Payment details (processed securely via third-party providers)

We do not collect sensitive personal data unless legally required.

3. How We Use Your Data

We use personal data to:

Provide cleaning services
Respond to enquiries
Send quotes and invoices
Manage bookings
Maintain business records
Comply with legal obligations

We do not sell or trade personal data.

4. Lawful Basis for Processing

We process data under:

Contractual necessity
Legal obligation
Legitimate business interests

5. Data Storage & Security

We store personal data securely using:

Password-protected systems
Secure email services
Encrypted payment providers

We take reasonable steps to prevent unauthorised access.

6. How Long We Keep Data

We retain client records for up to 6 years to comply with UK tax and accounting laws.

7. Your Rights

Under UK GDPR, you have the right to:

Access your data
Correct inaccurate data
Request deletion (where legally permitted)
Object to processing

To exercise your rights, contact:

info@tenancyprocleaning.co.uk

8. Complaints

If you are not satisfied, you may contact:

Information Commissioner’s Office